Safety Information at the Danube Tower Vienna
Important information for a safe visit
Please observe the safety information and official requirements for your visit to the Danube Tower Vienna. These rules are designed to ensure the safety of all visitors, especially in case of fire, evacuation or other emergencies. As many requirements are based on official regulations and legal provisions, no exceptions are possible.
Safety Information and Official Requirements
The safety of all guests is the highest priority at the Danube Tower. Please observe the following rules regarding dogs, strollers, open flames, smoking, wheelchairs, walkers and events. Our staff on site will be happy to assist you with any questions.
Rules for Your Visit to the Danube Tower
Dogs and Assistance Dogs
Dogs are not permitted on the Danube Tower. Please leave your dog in suitable care on the ground level. Guide dogs and assistance dogs are, of course, permitted.
Strollers
For safety reasons, strollers cannot be transported in the express lifts. It is therefore not possible to take strollers to the viewing terrace, Turm Café or Turm Restaurant. Our staff at the ticket desk will be happy to show you a suitable storage area in the entrance area. A practical alternative is to bring a baby carrier or car seat.
Open Flames and Candles
For fire safety reasons, the use of open flames and candles is strictly prohibited throughout the entire Danube Tower.
Smoke-Free Danube Tower
For official regulatory reasons, smoking is prohibited throughout the entire Danube Tower.
Wheelchairs and Walkers
Only one wheelchair user per express lift cabin may be transported to exit point 1, the viewing terrace. Each wheelchair user must be accompanied by a companion who can assist with transport if necessary. A maximum of three wheelchair users may be present on the viewing terrace at the same time.
The stairs to the dining areas and to the indoor terrace cannot be used with wheelchairs. Therefore, these areas are unfortunately not accessible by wheelchair. The areas on the ground floor are barrier-free.
Walkers cannot be taken into the restaurant or café. However, they can be transported by lift up to 165 m. From there, guests must be able to use the stairs on foot. The walker will be returned to the ground floor in the meantime.
Events on the Indoor Terrace
The indoor terrace must remain freely accessible at all times and can therefore only be visually separated. It is part of the escape route and evacuation zone in case of fire or emergency for Turm Restaurant, Turm Café and the central level.
Liquid gas and open flames, such as candles or sparklers, are strictly prohibited throughout the entire tower head. Furniture and decorative objects must comply with flammability class B1 according to ÖNORM B 3800/1 and may only be used if compliance has been verifiably confirmed.
Safety Rules for the Danube Tower Slide
Use of the Danube Tower Slide is subject to the provisions of § 27 of the Vienna Events Act 2020. Please also observe the Danube Tower house rules.
Minimum Age, Minimum Height and Weight
The Danube Tower Slide may be used from the age of 6 and from a minimum height of 110 cm. The maximum weight is 150 kg. Children and persons who cannot understand the instructions of the operating staff may not use the slide. Persons with injuries to the musculoskeletal system may not slide.
Accessible Use
Accessible use of the Danube Tower Slide is only possible to a limited extent and must be supported by a member of the operating staff.
Required Sliding Position
Sliding is only permitted with a sliding mat. Visitors must slide lying down with their feet in the foot pocket; the safety strap must be held firmly with both hands.
Objects and Clothing
No objects may be carried during the slide ride. Sliding is only permitted with suitable clothing.
Exit Area and Traffic Light System
The exit area of the slide must be left immediately after the ride. The traffic light system and monitor must be observed.
Prohibited Use
Sliding headfirst on the stomach is prohibited. Only one person may slide per mat. Arms and elbows must be kept close to the body. Braking or stopping during the ride is not permitted. The slide may not be used under the influence of alcohol.
House Rules and Further Information
The safety information complements the Danube Tower house rules. Please observe all notices on site and follow the instructions of our staff. They are intended for your own safety and the safety of all visitors.
