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turmcafé
turmcafé turmrestaurant donaubräu
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Frequently asked Questions

Here you will find answers to frequently asked questions. However, if you do not find what you are looking for here, our team will of course be happy to assist you.

Do You have any questions?

Phone +43 (1) 263 35 72 and Email reservierungen@donauturm.at

Restaurants

Is a reservation mandatory for the Turm Restaurant?

Do I need to make a reservation for the Turm Café?

How can I make a reservation?

Are candles allowed at the table?

I have a restaurant reservation: Can I visit the observation plattform?

Ticket Purchase

How much is the entrance fee?

What is included in the ticket price?

Are there any price reductions?

Can tickets be purchased online on the same day?

Does my visit have a time limitation?

Do children under 3 need a ticket?

I have a voucher, how does it work?

Arrival

Where do I park my car?

How do I reach the Danube Tower by public transport?

How do I reach the Danube Tower by car?

How do I reach the Danube Tower with sightseeing buses?

Before your visit

When is the Danube Tower open?

Your Event

What are the requirements for events on the indoor terrace?

What are your hire rates?

I want to organize a private event, what do I have to do?

School and kindergarten groups

What do you offer school children and kindergartens?

Group Booking

What do you offer for Grouptravellers?

Vouchers

Which vouchers are available?

How long are the vouchers valid?

Where can I buy the vouchers?

I have a voucher, how does it work?

Press

How can I get in touch with the Danube Tower as a member of the press?

I would like to rent the observation deck or the interior terrace for filming or commercial photography.

Guests with disabilities

Can I visit the Danube Tower with a wheelchair?

Can I take my dog with me?

Is there a discount?

General

Are children allowed to visit the Danube Tower on their own?

Can I take photos?

Can I bring my tripod / monopod into the view?

Are we allowed to bring food or drink?

Can I take my dog with me?

Can I bring a Stroller in?

Is it allowed to smoke at the Danube Tower?

What coronavirus hygiene measures apply?

Are your Staff First Aid trained?

After your visit

My visit was not as expected, who can I contact?

Where do I get my photos from the visit to the tower?

Partner

Are there combination tickets for the Danube Tower with other sights?

Online-Booking

Do I have to print out my tickets or vouchers?

I have not received my tickets. Where can I retrieve them?

Can I cancel my booking?

I cannot make the visit and would like to have my tickets refunded.